Protrain

eLogbook Process

Completing your eLogbook

You will have received an email asking you to create an account with aXcelerate. This account will be used to login in to the app to complete your logbook as well as allow you to complete any assessments you may have online.

Below are steps on how you will complete your elogbook.
  1. First you will need to download the aXcelerate Learner app from your app store (Apple App Store or Google Play Store)
  2. Upon signing in you may be presented with a course selection screen, depending on the logbook you’re working through, select the applicable course. For example, if you’re completing your Non Timber Pest logbook, select the Non Timber Pest course.
  3. Once you have selected your course you will be taken to your dashboard. At the bottom of your screen you should see a “Placement” button that you will then click on.

    Note: If you do not see the placement button, try changing your course by clicking your initials at the top left of the screen and then click on the course in the sidebar.

  4. Once you have clicked the “Placement” button you will be taken to your logbook entries. From here we can create a new entry by clicking on the “New Entry” button.
  5. You can now select the date.
  6. Next you will need to click the “Add Activities” button and select all of the activities in the list and click “Done”.
  7. Now you can go through each part and tick the applicable check boxes.
  8. If you need to add any notes you can add them at the bottom of each activity where required.
  9. While completing your job, make sure to take photos depicting your work as they will be needed in the final part.
  10. Once you reach part K you can upload any evidence and include any additional information in the notes of this activity.
  11. Once you’ve completed all parts you can click the “Submit” button at the top of your screen.

Once you have submitted your logbook, your supervisor will be notified and they will then review it. If it needs any changes, your supervisor will mark the entry as “Needs Review” and should include notes on what needs to be updated/worked on.

We also have video guides on how to complete your logbook which will be linked at the bottom of this page.

How do I review my employees elogbook entries?

You will have received an email asking you to create an account with aXcelerate. This account will be used to login in to the app to review your employees logbook entries.

Below are steps on how you will complete your elogbook.

  1. First you will need to download the aXcelerate Supervisor app from your app store (Apple App Store or Google Play Store)
  2. Upon signing in you will see a list of all of the employees you are listed as the supervisor for.
  3. Select the employee you’d like to review and then click on the “Logbook” tab at the top right of your screen.
  4. You’ll then be shown a list of logbook entries that your employee has completed. You can then select one from the list.
  5. On the next page you will see the date as well as the start and end time of their entry as well as the activities they’ve selected.
  6. Click on “Activities Selected” and you will see the activities listed out. You can then click through them to review what they’ve entered.
  7. If you’re happy with what they’ve entered you can mark the entry as “Approved”. If you think the employee needs to provide more information or evidence, you can click the “Needs Review” button and provide the employee with some feedback.
  8. You can then sign off on the entry and click “Submit”.

Once you have reviewed the logbook, your employee will receive a notification telling them that their entry has been approved or if it needs to be updated.

We also have video guides on how to review your employee’s logbook which will be linked at the bottom of this page.

What if my employee has two types of logbooks?

If your employee is working through their general pest logbook and their timber pest logbook you can switch between which logbook entries you’re viewing by following the steps below.

 

Below are steps on how you will complete your elogbook.

  1. Once you have logged in you will need to select your employee from the list of trainees.
  2. On the screen showing the employees information, click the arrow towards the top of the page next to the course the employee is in. (Example image below)
  3. A list of courses should appear which you will need to select from.
  4. You can then follow the standard process of reviewing their entries.
 

Troubleshooting Tips

If you’re having issues with logging in or accessing your logbook, try these few steps:

 

  • Ensure your device is running the latest up date accessible.
  • Ensure the app is up to date.
  • Try restarting your device.
  • Try uninstalling and reinstalling the learner or supervisor app.

 

If you are still experiencing issues after trying the above steps, please email the team and make sure to include any device information (Phone Model, Software Version).

 

eLogbook Video Guides

Below are three links to our video guides covering the online logbook process.


Non-Timber Pest Guide for Students


Timber Pest Guide for Students


Guide for Supervisors