Bullying is any unwelcome and offensive behavior that intimidates, humiliates and/or undermines a person or group. Bullying involves a persistent pattern of behavior over a period of time and may include verbal abuse, physical assault, unjustified criticism, sarcasm, insults, spreading false or malicious rumours, isolating or ignoring a person, putting people under unnecessary pressure and sabotaging someone’s work or their ability to complete their work.
The following principles and processes are implemented by ProTrain to achieve a working and learning environment that is free from harassment and discrimination:
At ProTrain, it is made known that in the event that a person considers that he or she has been or is being harassed, this person should be encouraged to inform the other party that their behaviour is objectionable and should not be continued, provided they are comfortable with confronting the offender.
In instances where the person is not comfortable discussing the matter with the offending party, a trainer or other ProTrain staff member should be informed of the situation.
In this case it becomes the responsibility of the relevant staff member to follow ProTrain policy and procedures to rectify the situation.